What should I do if I suspect unauthorized access to my account?

Modified on Fri, 25 Jul at 5:02 PM

If you suspect unauthorized access to your Freedx account, follow these steps immediately: 

  • Secure Your Account: Change your password immediately to a strong, unique one. 
  • Enable Two-Factor Authentication (2FA): If you haven’t already, activate 2FA to add an extra layer of security to your account. 
  • Review Account Activity: Check your account’s login history and transaction logs for any unfamiliar activity. 
  • Contact Support: Reach out to our Freedx Support Team as soon as possible. Provide detailed information about your concerns to help us secure your account. 
  • Be Cautious: Avoid clicking on suspicious links or sharing sensitive account information. 

At Freedx, we value our users’ safety and our support team is available 24/7 to assist you with any questions or concerns you may have. 

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